Overview
Salesforce Certification Training
Salesforce Certification Training by Zillion will help you become an expert in Salesforce by mastering topics such as SFDC Data Model, SFDC Security Model, Salesforce 1, Lightning App Builder, Apex and VisualForce. It is aligned to SFDC ADM 201 and App Builder Certification.
Why this Salesforce Certification Training course ?
- As per business insider, SFDC Developer & Architect has highest average salary across all jobs
- As per Indeed.com data, 200% global jump in Salesforce jobs since Jan 2014
- 200,000 companies worldwide use Salesforce platform
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Key Features
- 40 hours of Interactive Classroom
- 100% Money Back Guarantee*
- Real life Projects
- Group Activities for better reinforcement
- Real world examples from various industries
- Industry based case studies
- Trainers’ Notes, Sample Question Paper & Case Studies
- 24/7 customer support
FAQ
Salesforce Certification Training
What if I have more queries?
You can give us a CALL at +1 281-670-7771 OR email at info@Zillionventure.com
Who are the Instructor at Zillion?
About the Course
Salesforce Certification Training
About Salesforce Training
Zillion’s Salesforce Certification Online Training will make you an expert in all the concepts related to administration and declarative development options. It will introduce you to the advanced developer options like Apex and VisualForce. It will also help you prepare for Salesforce Certification (both SFDC Admin 201 & App Builder Certification)
Why Learn Salesforce?
After the successful completion of the Salesforce Certification Training: Admin 201 & App Builder by Zillion, you will be able to understand:
- Different building blocks of Salesforce
- The data model
- The security model
- The business process automation options
- The Sales Cloud and Service Cloud modules
- The reports and dashboard
- Salesforce1, SalesforceA, Chatter and Social features
- Introduction to Apex
- Introduction to VisualForce
- Introduction to various integration options like SOAP, REST APIs
Who should go for Salesforce Certification training?
This Salesforce Certification training at Zillion is suitable for all professionals who are passionate about CRM and cloud computing. But typical profiles, but not limited to, who go for salesforce training are:
- Siebel and other CRM products professionals
- Experienced professionals who are looking to have an exciting career in the leading Cloud Computing platform
- Functional consultants who are looking to switch to salesforce
- Freshers who are looking to get a jump start to their careers in Cloud computing
- Lateral developers who have worked in Java, mainframe and C# and are looking for a boost to their career from legacy platform
What are the pre-requisites for Salesforce Certification training?
Salesforce Certification training at Zillion does not require any specific pre-requisites. But any working knowledge as an administrator or a developer or a functional consultant will be handy
Projects
Exam And Certification
Salesforce Certification Training
Zillion Certification Process
- Once you are successfully through the project (Reviewed by a Zillion expert), you will be awarded with Zillion’s “Salesforce Expert Certificate”.
- Zillion certification has industry recognition and we are the preferred training partner for many MNCs e.g.Cisco, Ford, Mphasis, Nokia, Wipro, Accenture, IBM, Philips, Citi, Ford, Mindtree, BNYMellon etc. Please be assured.
Course Agenda
Salesforce Certification Training
Introduction to cloud computing & SFDC
Learning Objectives : In this module, you will understand the concepts of cloud computing, different products and editions of SFDC & their benefits.
Topics : i) History of computing ii) Service & deployment model in cloud iii) Benefit & edition of SFDC iv) Types of sandboxes and their features
Introduction to Force.com platform & student master app
Learning Objectives : In this module, you will understand how to build a custom app on Force.com, different licenses in SFDC.
Topics : i) How to sign-up for developer environment of Salesforce ii) User licenses & license types iii) Introduction to student master app iv) How to create app, object and tabs v) How to look at standard objects such as accounts, opportunities and contacts
Understanding SFDC Data Model, Objects, Relationship & Fields
Learning Objectives : In this module, you will understand standard & custom Objects, field and datatypes, various relationship, lookup filters, schema builder in SFDC.
Topics : i) Create Custom Objects and understand properties in the Object definition section ii) Customize standard objects iii) Create Master Detail Relationship between two objects iv) Create a lookup relationship between two objects v) Create a many-to-many relationship between objects vi) Create lookup filters to restrict number of records in a relationship vii) View the objects created in Schema Builder viii) Delete few custom field and understand the implications ix) Create different field types in the student app
SFDC Security Model: Org-Level General administrative features and Object Level features
Learning Objectives :In this module, yo will understand different levels: Org-level, Object level, Record level; Org-level – Profile and Permission sets Login hours; network level; and Object Level – Profile and Permission sets.
Topics- i) Create Custom Objects and understand properties in the Object Definition section ii) Customize standard objects iii) Create Master Detail Relationship between two objects iv) Create a lookup relationship between two objects v) Create a many-to-many relationship between objects vi) Create lookup filters to restrict number of records in a relationship vii) View the objects created in Schema Builder viii) Delete few custom field and understand the implications ix) Create different field types in the student app
SFDC Security Model: Object, Record and Field Level features
Learning Objectives : In this module, you will understand Organization wide defaults, Role and Role Hierarchy, Criteria based sharing, Manual Sharing and Apex sharing reasons.
Topics : i) Introduction to Organization wide defaults ii) Introduction to Role and Role Hierarchy iii) Introduction to record sharing – Criteria based, Apex and Manual.
Business Logic
Learning Objectives : In this module, you will learn to work on custom and standard objects; Enforcing Data quality, Integrity and Validation rules.
Topics : i) Identify need for different business processes for different departments and leveraging record types and page layout, Need for formula fields and different types of functions, Different ways to enforce data quality, Perform basic field level validations
Business Process Automation
Learning Objectives : In this module, you will learn to work on workflow rules; learn about the capabilities and use cases for the approval process and Introduction to Lightning Process builder.
Topics : i) Workflow features and options ii) Approval features and options iii) Limitations and considerations for using workflow and approvals iv) Introduction to Process builder v) Compare Workflow, Approval and Process Builder features.
Learning Objectives : In this module, you will understand different sales processes in any organisation, Sales Productivity Features, Lead management, products and price books, campaign management
Topics : i) How to capture leads from website and lead assignment rules ii) Customise Lead iii) create: queue, key sales objects accounts, contacts, opportunity iv) How to use Chatter for collaboration in the sales process across teams v) Reports -Standard and Custom reports
Introduction to Service Cloud
Learning Objectives : In this module, you will learn about the capabilities of case management, solution management, communicaty management, and salesforce knowledge
Topics : i) Capture cases from website and email ii) Customize case process, Solutions, Communities and Salesforce Knowledge
Data handling and processing
Learning Objectives : In this module, you will learn tools and used cases for managing data, capabilities and implications of the data validation tools and different ways to back up data
Topics : i) Data Handling and Processing Overview ii) Exporting data and regular backup iii) Importance of record IDs iv) Installing Apex Data loader v) Use the Import Wizard and Data Loader vi) compare the features, Update , Upsert operations, Delete and Hard Delete records vii) Transfer record ownership
Reports and Dashboards
Learning Objectives : In this module, you will learn how to create or customize a report, impact of the sharing model on reports, options available when creating and modifying dashboards
Topics : i) Execute a report with and without modifications ii) Create a tabular report, summary and matrix report iii) Add a chart and few other features like highlighting iv) Create a custom report type and store in a folder v) User filters in reports vi) Create a dashboard
Salesforce 1, Lightning App Builder, Salesforce A, Outlook
Learning Objectives : In this module, you will learn about the capabilities of Salesforce1 and Salesforce and the installation and synchronization options of Salesforce for Outlook
Topics : i) Customizable parts of the SF1 app ii) Security and customisable settings iii) Navigation menu, Compact layouts and Mobile cards iv) Basic admin activities on Salesforce A v) Outlook and SF synch up
Activity Management, AppExchange, Content and folder management
Learning Objectives : In this module, you will learn use cases for AppExchange applications, and describe the capabilities of Salesforce Content, and activity management
Topics : i) Activity management – Tasks, Events and Open activities ii) Creating and tracking tasks and events iii) Folders and Document templates iv) AppExchange
Chatter, Global action and Publisher Layouts
Learning Objectives : In this module, you will learn about the Global action and publisher layouts and the features of Chatter
Topics : i) Chatter groups, feeds, people, Files, Follow records, people, groups Topics and Files ii) Global action types-Create, Log a call, Custom VF page, Custom canvas, Publisher layout, Global an Object specific actions
Introduction to Apex Programming
Learning Objectives : In this module, you will Understand the building blocks of the Apex language, different data types, and data retrieval options in apex
Topics :Class, Methods, Data types, Collections, Anonymous blocks, SOQL and SOSL
Exception Handling, Testing and Debugging
Learning Objectives : In this module, you will understand exception handling techniques, unit testing options and requirements, and debugging and troubleshooting
Topics : Exception handling, Unit testing and Test methods, Debugging
Triggers, Governor Limits, DMLs
Learning Objectives : In this module, you will understand various database operation options available, apex triggers, and the best practices and governor limits
Topics : DMLs and Database operations,Triggers, Bulkification
Introduction to VisualForce
Learning Objectives : In this module, you will understand VisualForce and limitations of page layouts, understand scenarios to go for VisualForce instead of declarative options and page layouts
Topics : Introduction to VisualForce, Scenarios to use VisualForce
Visual Force and Apex
Learning Objectives : In this module, you will understand standard and custom controllers, how to leverage VisualForce and Apex to meet your requirements
Topics : Introduction to custom and standard controllers, How to leverage apex and VisualForce (VF)
Introduction to various integration options in SFDC
Learning Objectives : In this module, you will understand various integration options available in SFDC
Topics : Introduction to integration different options (Theory only ), REST, SOAP, XML, JSON, BULK API, Streaming API, Chatter API, Salesforce to Salesforce
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